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Refund Policy

We do not offer refunds for change of mind but we offer a store credit or exchange for unused and unopened products returned within 7 days of the date of receiving your order. Return shipping is the responsibility of the customer and any breakages or items lost during the return shipping cannot be credited.

 

If any item from your order is faulty or damaged please contact us immediately at hello@clayplay.co.nz so we can send you a replacement or refund.

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